You'll be asked to upload the zip files for your Templates and Resources and the zipped copy of your database backup. You'll upload the zip files to Author-it Cloud using Files.
Your database backup file
To restore your library in Author-it Cloud we need the backup of your database. After you upload your database backup, ASC | Author-it Software Co. personnel will prepare the library for your Author-it Cloud account.
Naming requirements in Files
If you have any files in your Resources or Templates folders on Author-it Cloud that you no longer need, and do not want for your Author-it Cloud account with your production library, you can delete the files before uploading your Resources and Templates folders.
- Click Files in Author-it Cloud Portal.
- In the Files screen select the folder you are going to upload your files into, for example, Resources or Templates, then click Upload to open the Upload window.
- In the Upload window click Select Files.
- Browse to the zip files and select each file to add to the Upload window. Click Upload to start the uploading process.