Button bar options

Publish

Platform_KC
On Premises

Choose the following options from the button bar:

Icon Buttons in TouchHelp

1

Opens the home page

2

Opens the search page

3

Opens the feedback comment box

4

Adds the current topic to the favorites list

5

Refreshes the current page

 

Home

Click Home to return to the home page. The home page is the first topic in the help file.

Search

Click Search to open the search page. After searching, the results are shown in the same page, with the search term highlighted. Click the topic title to open that page.

Certain search terms are not available with TouchHelp.

Feedback

Click Feedback to send an email or message from TouchHelp about the current page.

Important: The feedback uses a variable from the library to populate the contact email address. You'll need to create the variable in your library before publishing your TouchHelp files.

TouchHelpFeedbackOptions

Sending feedback for the current Touchhelp page

  1. Open the page you want to send your feedback about.
  2. Click Email or Message, then send your feedback.

The message or email contains the object's ID and title in subject line.

TouchHelp Subject with Object ID

 

Favorites

Click Favorites when you want to add a page to the Favorites list.

Use the Favorites list window to open topics and to add or remove topics.

Open the window from any page by clicking the Favorites icon.

Pages that you've added to the list show a yellow Favorites icon, all other pages show a white star icon.

TouchHelpFavorites

Adding or removing a page from the favorites list

To add a page:

  1. Open the page you want to add, then click Favorites.
  2. In the Favorites window, click Add.

To remove a page:

  1. Click Favorites from any page to open the Favorites window.
  2. Select the page in the list, then click Remove.

 

Refresh

Click Refresh to reload the current page. Alternatively, drag down to refresh the page.