Why doesn't search work in published HTML Help? - On Premises 6.4

Author-it Knowledge Center

Problem

When you use the Search button in the published HTML the page displays a "No Topics Found" message, when there are topics that match the criteria.

Reason

This happens when you are missing the itcc.dll file on the machine used to publish to HTML Help.

Solution

  1. Copy the file to your machine from another PC.
  2. Register it by running the following command:

    regsvr32 c:\windows\system\itcc.dll

    Make sure you substitute the correct path for the location of itcc.dll on your system.

  3. Republish.