Creating IIS application pools - On Premises R2020

On-premises requirements, installation, and upgrade guide

Create the application pools in IIS to house the web application processes.You will need to create the pools WebAppsPool, InternalApiPool, and ContributePool.

  • To create an IIS application pool:
  1. On your web application server, open IIS Manager (Internet Information Services Manager).
  2. On the left, expand the Connection.
  3. Right-click on Application Pools and choose Add Application Pool.

    Add Application Pool

  4. Configure the new Application Pool with the following settings:
    • Name: WebAppsPool (you can choose your own name)
    • .NET CLR Version: v4.0.30319
    • Managed pipeline mode: Integrated
    • Check "Start application pool immediately"

      40% Template

  5. Click OK.
  6. Right-click the application pool you just created and go to Advanced Settings....
  7. Select Identity and click the ellipsis button.
  8. Choose a dedicated Windows user account that has access to all the network resources used by the Author-it application.

    For example, the library, template, publishing, and image folders. [We recommend aitservice.]

    Ensure the account has full access to the application folders in C:\inetpub\wwwroot.

  9. Repeat steps 3-8 for application pools for InternalApi and Contribute.