Activating your software license (if required) - On Premises R2020

On-premises requirements, installation, and upgrade guide

If this is a new installation, you need to activate your software license.

  • To activate your software license:

Note: If you don't have your license file and are not using an Author-it License library, contact your administrator or Author-it support.

  1. Open Author-it Administrator. Use the start menu, or the shortcut on your desktop.
  2. Log in as a user with administrative privileges (such as supervisor). If you are prompted to update your library, click Yes. This may take a few minutes.
  3. Go to Security > Update Licenses.

    The Update License Wizard opens.

  4. Click Next.
  5. Click Browse and navigate to the location of your license file.

    Note: The license filename begins with the word License, followed by a letter/number combination and has the extension.alc. This combination is the license key. Author-it support may also send you the license key in a separate email.

  6. Select the license file and click Open.
  7. Open Windows Explorer and navigate to the license file folder.
  8. In the folder copy the name of the license key text file (without the .txt extension).
  9. Enter the license key from the file name into the License Key field, then click Next.

    The License Tokens list shows the the licenses available in the selected license file..

  10. Click Next.

    You will see a confirmation .

  11. Click Close.