Upgrade quick reference - On Premises 6.4

On-premises requirements, installation, and upgrade guide

This is a quick reference for Author-it administrators or implementers who are upgrading from Author-it version 5.5 or later. Read the rest of this document or follow the links for further details if steps listed here are unclear.

  • Before upgrading Author-it:
  • Make sure all open reviews in Contribute are completed. It won't be possible to complete the review on a later version of Author. (web apps only)
  • Ensure environment meets minimum requirements. Specifically make sure that .NET Framework 4.8 is installed on all application servers.
  • Make sure you have a copy of the latest version of Author-it.
  • Make sure your existing libraries are backed up.
  • Make sure you have a copy or have access to the credentials for service accounts and admin rights for all servers (including SQL Server) and workstations.
  • Make sure your existing web applications are backed up. (web apps only)
  • To upgrade Author-it:
  1. Stop the Author-it Service. (web apps only)
  2. Uninstall Author-it.
  3. Uninstall Author-it Service Manager. (web apps only)
  4. Install latest Author-it Client.
  5. Open the database(s) with Author-it Administrator and update them.
  6. Open the database(s) with Author-it to test the client.