Change a user password - On Premises 6.4

Author-it Administrator

New user accounts are always created with no password. From time to time you may need to change a user's password, usually when they have forgotten it. In that case, you'll first need to clear their password. You may also want to levy a bribe of some sort, but that's up to you.

To change a user's password:

  1. From the main menu, go to Security > User and Group Accounts....

    The User and Group Accounts window opens.

  2. Go to the Users tab, then select the User whose password you want to change.
  3. Go to the Change User Password tab.
  4. Type the existing password, type the new password, and then type the new password again in the Verify field.

    User and Group Accounts window - Change Password tab

  5. Click Apply to change the password.