Password policy - Cloud

Manage your account

Use the following guidelines to set or change a password:

  • Cannot contain any part of the user's full name or account name. Any more than two similar, consecutive characters between the password and the user name are not allowed.
  • Is at least eight characters in length.
  • Contains characters from the following categories:
    • English uppercase characters (A through Z)
    • English lowercase characters (a through z)
    • Base 10 digits (0 through 9)
    • Non-alphanumeric characters (~`!@#$%^&*()_;:'",<.>/?[{]})

If you forget your username and/or password, send a request to Author-it Cloud to reset the password.

If you enter your password incorrectly 5 times, the account locks out for 5 minutes, and the system sends an email to the Administrators' email alias. Administrators can also view recent Failed Logins for each user on their Users screen.