Author-it Cloud can be accessed through an Internet connection via a browser or via an RDP protocol-based connection. Author-it Cloud is a private cloud and only allows connections on network ports 80, 443, and 3391. Customer connectivity is restricted to these three ports.
Ports 80 and 443 are the most commonly used ports on the Internet. For example, they are a prerequisite for most banking websites.
The RDP port that Author-it uses is 443. Nearly all Internet service providers will allow this port to be freely used. However, some companies with large internal networks might restrict access to this port as a default policy. In this case, a request must be made to the relevant network security team to enable access through this port.