To run Author, your clients will require the following:
Support for Remote Desktop Protocol connections
An operating system that supports a Remote Desktop Protocol (RDP) client connection. We recommend using one the following:
Microsoft RDP Version 8 or higher
Author uses a file to set up a Remote Desktop Protocol (RDP) connection. To use the Author RDP file, your organization's firewall needs to allow the RDP access out on the following ports (check this with your IT department):
Support for Network Level Authentication (NLA)
You can check if NLA is supported by running Windows' Remote Desktop Connection application, and checking its about details.
HTTPS and TLS encryption support
All web-based communication to the applications in Author-it Cloud are passed over HTTPS by using industry-standard 256-bit TLS 1.2 encryption. All RDP-based traffic is encrypted with TLS 1.2 128-bit encryption.
Any clients you use to access Author-it Cloud will need to support these encryption methods. Clients that don't support these encryption methods aren't permitted to make connections.