Author-it Cloud can be accessed through an internet connection via a browser. The Author application can be access via a browser or via an RDP protocol-based connection. Author-it Cloud is a private cloud and only allows connections on network ports 80 and 443. Author-it Cloud user connectivity is restricted to these ports.
Ports 80 and 443 are the most commonly used ports on the Internet. For example, they are a prerequisite for most banking websites.
The RDP port that Author-it uses is 443. Nearly all Internet service providers will allow this port to be freely used. However, some companies with firewalls and VPN's might restrict access to this port as a default policy. In this case, a request must be made to the relevant network security team to enable access through this port.
Author-it Cloud distributes work to servers behind its firewall based on the ports and application being used. Some servers are not publicly exposed through the firewall.