To use Author-it Cloud, your network must allow traffic on the following ports:
|
Purpose |
Ports |
|
Browsing and using Author-it Cloud |
TCP 443 outbound Author-it Cloud responds via ephemeral ports. |
|
Opening Author via a browser |
TCP 443 outbound Author-it Cloud responds via ephemeral ports. |
|
Opening Author via RDP connection |
TCP 443 outbound |
Some corporate networks have firewalls and proxy servers that can block or filter outbound HTTPS traffic (TCP port 443) and this can cause issues keeping a stable connection to our RDP Solution. Our RDP Gateway addresses can be added to your networks proxy bypass list and a firewall rule added to allow direct HTTPS traffic to our gateway's address/IP to resolve this issue.
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Gateway host names:
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GX1: gx1rdgw.author-it.com
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GX2: gx2rdgw.author-it.com
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